Refund policy

We regret to inform you that we do not offer returns or exchanges. However, customer satisfaction is of utmost importance to us, and we are committed to resolving any issues on a case-by-case basis. Please carefully inspect your order upon receipt, and if you find any defects, damages, or if you receive the wrong item, kindly contact us immediately. We will assess the situation and take appropriate action to rectify it.

For a resolution, the following conditions must be met:
1. The item must be unused and undamaged, in its original packaging.
2. All tags and security ribbons must remain attached and untouched.

Should you encounter any problems with your order upon arrival or if you are dissatisfied for any reason, please reach out to us at theazarabrand@gmail.com within 7 days of receiving your order. We will respond to your inquiry promptly to address your concerns.